Our community members and their families tell us there are many characteristics that set us apart. Many speak to the small size of our assisted living community, which makes it very easy for our care team and community members to get to know each other, but also very easy to navigate. Others like our location which makes it easy for family members and friends to visit. All speak to the quality of care that their loved one receives and the warm, friendly residential atmosphere that makes people at Charless Village feel welcome and at home.
It’s the safety, security and predictability of knowing that helping hands are nearby 24/7. The reassurance that a care team member is checking on well-being, managing medications, encouraging participation in activities, making sure a well-balanced meal is eaten, and much more. Put simply, when a loved one lives at Charless Village, it enables the family to enjoy being family by entrusting the caregiving to us.
As part of the move-in process, the community administrator meets with each community member one-to-one. It’s during that time we learn about baseline ability for mobility, self-care, and any challenges the community member may be facing. From that information, an individual service plan with solutions is developed and shared with our care team members.
Each person comes to us with their own personality and routines. Our experienced care partners get to know each community member individually and learn those routines. We know likes and dislikes. We know preferences and patterns. With this knowledge we can remind, refocus, or redirect our community members with memory challenges through their activities of daily living.
If a community member has a concern or challenge, our team wants to know about it right away. Please contact any team member on duty immediately. If you prefer to speak with the community administrator call 314-375-1000.
Bring the furniture and belongings from home that will make your loved one feel comfortable. Ask our Admissions Counselor for a full list of needed supplies and household items.